PART-TIME: THEATRE ASSISTANT

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General Duties: 

The Theatre Assistant maintains regular Box Office hours to process online, phone and walk-up ticket orders and ticket exchanges. They become familiar with the administrative and back-end management of the AudienceView ticketing system and demonstrate skills in processing all sales in an efficient manner. Theatre Assistants will also help with the overall organization and set up of the theatre for productions and events.

This position works on an as needed schedule. Shifts will be posted on the scheduling site, and employees can pick up shifts if they are available to work them. Shifts will be posted monthly, with some shifts being added if business demands it. Shifts will be posted with information about the type of work that will be required during the shift. 

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Required to work a minimum of 6 shifts in each quarter, dependent on start date (July – September, October – December, January – March, & April – June), but may not work over 29 hours in a single week (Saturday – Friday). Individuals who are not able to work a minimum of 6 shifts each quarter, will no longer be considered active, which may lead to separation of employment status. The Director of the Milburn Stone Theatre or their designee may review and adjust the amount of shifts each quarter based upon the needs of the MST and inform employees of any changes. 

Due to the need of interaction with students, employees, and the college community this position requires in person presence. 
The Theatre Assistant reports to the Director.

Responsibilities:

• Processes in-person, online and telephone ticket orders using the ticketing system

• Provides excellent customer service

• Uses cash register and responsible for closing out at end of shift

• Required to work weekend and evening performances when applicable

• Assists patrons and outside rentals with a professional, positive, and friendly demeanor

• General office duties (including, but not limited to filing, copying, preparing mailings, etc.)

• Proficient computer skills, including Microsoft Word and Excel

• Oversees concession set up and replenishment

• Organizes and trains volunteer ushers for in-house productions and rentals

• Maintains lobby aesthetics

• Provides administrative assistance to the Director & Artistic Director

• Assist in the Theatre House & Theatre Shop with organization and clean up

• Assist in preparation with upcoming Productions and Rentals which can include Hanging Lights, Painting, House Clean Up, Backstage Clean Up, etc. Any specialized work will be overseen, and training will be provided by the Scenic Manager, Audio & Lighting Tech, and The Stage & Rigging Foreperson

• Performs other related work as required

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Proficiencies / Experience:

• Computer Skills

• Customer Services Experience

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Requirements:

• High School Diploma or Equivalent

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General Benefits:

Cecil College offers part-time employees a wide range of benefits, including accrual of sick and safe leave (1 hour of sick and safe leave accrued for every 30 hours worked); opportunity to open a voluntary retirement account with TIAA or Fidelity; employee paid short term disability based on eligibility guidelines; access to the Fitness Center and library and tuition waiver based on eligibility guidelines.

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This is a non-exempt (hourly), overtime eligible position; Grade 101 (pay scale:$15.00-$24.00/hr.). The hourly rate for the position based on budget is $15.00/hr. Applicants initial salary placement is based on internal equity and relevant candidate experience.

Posted on 6/17/2025. Deadline: For best Consideration, apply by July 15, 2025

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